top of page

FAQ's
These are some of the most common questions our team gets asked. If your question is not answered here, please feel free to call our shop at 403 995 8222
Most common questions
General
All the fluids in a vehicle have a responsibility, whether it be lubrication, cleaning or cooling. In all these cases the fluids will “time out” with mileage and time. Keeping the fluids clean and replacing them is an insurance of component longevity and preventative maintenance which will lower breakdown repair costs.
Engine oil performs many functions in an engine, Lubrication, Cleaning and Cooling. Not changing your engine oil on time or frequently will cause the engine oil to break down and not perform its intended duties. This will cause damage to your engine and could be quite costly to repair. Todays higher revving and smaller engines require clean oil for components to operate correctly and efficiently. Restricted oil journals, low oil levels and dirty oil can cause other drivability concerns as newer engines rely on engine oil to perform functions related to camshaft timing and cylinder deactivation.
The serpentine belt is a multi-groove drive belt that drives most or all the engine accessories, Alternator, power steering, water pump and air conditioning compressor. The groove depth is the determining factor of the wear of the belt. There is tools available to measure this depth/wear, cracking and chunking of the rubber grooves are also indicators of wear. Typically, the belt has a lifetime of 60,000-80,000km, along with the serpentine belt the tensioner and idler pulleys will wear and should be replaced as a combined repair.
All Season tires are a general use tire where snow and ice are not a common occurrence. Although they can be used in wet and cold conditions, they are not rated for best performance in those conditions. All-Weather tires are hybrid tires meant for year-round use including winter and summer. They are rated with the three peak mountain snowflake rating that allows for winter highway travel. They are typically softer tires and will wear faster in dry conditions.
Unless your vehicle is equipped with a brake pad wear sensor the best way to stay on top of your brake pad wear is to perform regular inspections. Typically, these inspections would be performed with regular tire rotations every 10,000-15,000kms. It is also recommended to clean and lubricate the brake caliper and components in these services to allow for even and consistent wear of the brake pads and identify any issues before they develop.
Okotoks drivers usually need to focus on winter readiness (cold starts, traction, visibility) plus the usual scheduled maintenance from your vehicle’s manual.1) Oil & basic fluids (year-round)Engine oil change on the schedule in your owner’s manual. Regular maintenance is recommended to ensure your engine functions optimally.Top up/check fluids such as brake fluid, coolant/antifreeze, and windshield washer fluid. 2) Battery health (especially before deep cold)Cold temperatures make batteries work harder, so we recommend our customers perform a battery check/test before the winter cold sets in. If needed, we will help you with your new battery purchase and replacement. 3) Tires & tractionEnsure your tires are appropriate for winter conditions (many Albertans switch to winter tires to maintain optimal traction in snow and ice). Whether you are on three season, or all season tires, the fall is the ideal time to ensure your tires are in good condition for the winter season ahead. Keep tires in good condition and properly inflated (tire tread matters for stopping grip in snow/ice). Alberta specifically emphasizes winter tires for Alberta winter conditions. (alberta.ca)4) Winter visibility: wipers & washer fluidWindshield wipers: replace worn blades. We suggest that wiper blades are swapped out twice a year, so planning a replacement with your tires aligns with the seasons. We carry a wide range of wipers for competitive prices and will install them at no charge.Keep winter-grade windshield washer fluid topped up so it doesn’t freeze. We are happy to provide a full fluid top up at your next service, let us know.5) Brakes (winter safety item)Make sure brakes are good: worn components show up faster in winter driving due to more frequent stopping/traction changes. This is not the season you want to guess if your brakes are good. We offer brake inspections and cna let you know how your brakes are doing or offer repair services.6) Lights & other itemsCheck that headlights, brake lights, turn signals, and other exterior lights work properly. As mornings are darker in the winter and night lands earlier, visibility is key. In blowing snow, often lights are the easiest thing to notice, making them critical for your safety.If you’re due, get bulbs replaced before winter driving ramps up. (open.alberta.ca)7) Scheduled maintenance that often gets missedDepending on your mileage/vehicle type, these commonly come up:Transmission service (filters/fluid as specified)Cooling system servicePower steering / differential / transfer-case fluids (if applicable)These are manufacturer-specified services we are happy to provide offer during routine/pre-winter maintenance. Sign up for our newsletter or follow us online to find out about our seasonal specials. 8) Safety firstWinter brings the unexpected. In the case of an emergency its a good idea to have a few key items in your vehicle. Emergency Kit Shovel + Non-perishable foodQuick checklist (pre-winter)Winter prep typically includes:oil check (and change if due) + key fluids topped upbattery testedwinter washer fluid + wiperstraction: winter tires / tire conditionensure lights work Emergency kitWinter enters like a lion and leaves like a lamb, we're here to help you get winter-ready.
Yes, we have service technicians and specialists to provide services and repairs on diesel engines in Okotoks. If you have a diesel vehicle, we would be happy to help you get the best service in Okotoks
The place where you feel the most trust. At Miller, we take the trust you give us seriously and have built long-standing relationships with our customers because of our focus onhonest servicefair pricesexcellent communicationadvanced warrantyaffordable services and seasonal discounts.We would be happy to help take care of your vehicle.
We know taking care of your vehicle can be costly, but we do our best to provide affordable car repair in Okotoks, and area through: Fair pricing - we start off fair, we know that matters to youSeasonal Promotions - we offer on-time discounts to help the maintenance and repair cost lessMiller Reward Points - Our new points program will help you save on your next serviceFinancing - we offer on the spot financing to help you pay for any repairs over time. To find out more, follow us on social media or contact oyr shop at 403 995 8222
bottom of page
